Thoughts and news from Wisecurve HQ

Recommended books for IT managers & MSP owners

On 17th April 2020, I published my second book, MSP Secrets Revealed. In September 2019, my original plan was to put the call out for contributions and have a great resource of secrets and tactics for 100 people by the end of that year. It turns out that life doesn’t work like that 😮. It’s […]

Treat customers like you’re dating

This is the first article in a series of adapted excerpts from my book, MSP Secrets Revealed. I wanted to share some of the interviews I did for that book with the world at large. The first one is the highlights of an interview with the very awesome Juan Fernandez, previously of Imagenet Consulting. He […]

The best question to ask a brand new managed services client

I love working with smart people. It’s inspiring. I worked with someone a while ago who really gets selling. He understands how to get inside buyers’ heads and the concept of talking a buyer’s language and really – I mean – really – figuring out what they are looking for in a service. Adrian Evans […]

A three step plan for choosing keyphrases for your MSP’s website

I have reviewed a lot of MSP websites over the last few months. A lot! Every time an MSP books a review with me – I send them a few simple questions. One of those questions is for them to list the keyphrases or key words that they would like to be found for in […]

How to ask a customer for a testimonial

In my experience, a customer is only too willing to help a business they enjoy working with, to be successful. That’s a really good starting point to remember as you think of the right way to approach a customer, with what might feel like an onerous task. Providing a testimonial for you as an MSP, […]

How to use CTRL-S to save a post or page – a WordPress timesaver

So here’s a real timesaver. If you are a power WordPress user – particularly when you’re building / doing a major revision for your site, there’s a lot of page updating. Quite often you’ve scrolled down to the bottom of a long page and your scroll finger gets a real workout as you head all […]